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Xiangjing (Shanghai) M&E Technology Co., Ltd Company Profile
Service

Free Pre-Sales Consulting / Free Sample Marking

We offer 12 hours quick pre-sales response and free consulting. Any kind of technical support are available for users.

We offer progressing solution design to all the distributor and users.
 
 
1-7 Days Quick Delivery
 
We have mass production and stock & ready item, for these items, we offer 5-7 days quick delivery time. For big machine and special requirement, we will trade you as the priority customer and to produce your cargo in the first time.
 
24 Hours After-Sales Service

 

Free guarantee repair (including labor and material): free repair service during the quality warranty period and reasonable charge for spare parts and maintaining service after the quality warranty period. We will never exempt our responsibilities on product owned defects.

 
Responding time: upon receiving user’s notification, we ensure 24-hour after-sales technical support.
 
Spare parts: necessary spare parts are provided together with products to customers.
 
Free technical training: integrative and normative technology training is available for free to customers by our technical personnel to ensure they are skilled in regular operations of hardware and software of products and they are able to estimate and solve small problems.
 
Telephone investigation: our after-sales team will phone the user every month during the warranty period to follow up the working condition of the products, and to discover and solve problems, if necessary.
 
Software upgrade: lifelong maintenance of controlling system, incessant improvement of the system functions and continuous software upgrades.
 
Site instruction service of installation is available.
History

Xiangjing M&E Tech was founded in Shanghai in 2015 , a branch of Dr. Industry Group . The turnover beyond 10,000,000 RMB last year.

Our Team

We are with technical service team, sales team and after-sales team. Sales team include in domestic salesman and foreign trade salesman.

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